What personal data we collect and why we collect it
Data collected through communications includes any communication you send to us whether from the website contact form, email, text, social media messaging, social media posting, or through any other means.
The information collected may include: Name and title; Contact information including email address; Personal information such as post code, preferences and interests; Information relevant to customer offers. In addition, collected data may be used for any purchase of goods or services through my website.
This may include:Your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and card details.
How this data is used
To supply the goods or services you have purchased, to keep records of the transactions, to resolve conflicts or disputes and to send related offers and content.
Hometown Paints may collect data regarding your preferences of receiving marketing from www.hometownpaints.com and my third parties. This data is used to offer such things as promotions, free giveaways, advertisements (both on the website as well as on social media). The data also helps to ensure https://www.hometownpaints.com website content is helpful to you.
Data collected helps to tailor https://www.hometownpaints.com website to meet your needs and effectively provide you services. This in turn helps grow Hometown Paints through an effective marketing strategy and email list building strategy.
Hometown Paints does not collect any sensitive data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions. We do not collect any information about criminal convictions and offenses.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
https://www.hometownpaints.com may contain affiliate links. Please be aware that we do not control how they collect personal information. Use caution and carefully read their privacy policies to ensure the safety of your personal information.
You may at any time opt-out by emailing here. You may also choose not to click boxes regarding marketing preferences when opting in. You also have the right to access your personal data at any time or to have it corrected, erased, restricted, or transferred. You also have the right to complain to the US Federal Trade Commission if you are not happy with how Hometown Paints collects or handles your personal data.
Google Analytics
Technical Data such as IP addresses, your login data, details about your browser, time zones, and length of visit may also be collected. This is compiled from analytics tracking software. This data is used to improve https://www.hometownpaints.com website in areas of administration, security, online services.
Ads
Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
Hometown Paints never sells or provides any of your contact information to outside companies, but does use third-party advertising companies to serve ads when you visit this site. These companies may use aggregated information (not including your name, address, email address, or telephone number) about your visits to this and other sites in order to provide advertisements about goods and services that may be of interest to you.
Who we share your data with
Hometown Paints may have to share your personal data with the parties below:
· Service providers who provide IT and system administration services.
· Professional advisers including lawyers, bankers, auditors and insurers
· Government bodies that require us to report processing activities.
· Third parties to whom we sell, transfer, or merge parts of our business or our assets.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Policies and Procedures:
· Cancellation policy: Please allow at least 48 hrs prior to next payment being drafted to process a cancellation. Email melanie@hometownpaints.com to cancel your membership. If sent on the weekend, cancellations will be taken care of the following Monday.
· If you cancel after your monthly payment has been drafted, your cancellation will be effective at the end of your current billing cycle.
· PLEASE NOTE: Billing cycles run from the date of your last draft. (For example if your payment came out on December 19, that pays for the membership through January 19).
· PLEASE NOTE: There are no refunds given on membership fees.
PLEASE NOTE: Canceling via personal messages on Facebook is not accepted. All communication needs to go through our support system via email. Messages get lost in the shuffle and we don’t always see them. This will ensure we can help you promptly! Thank you for understanding.
· RIGHTS TO DESIGNS: All Rights to designs and teaching belong to Melanie Perry – Owner of Hometown Paints. You do NOT have permission to re-teach any material you learn here online. These designs may only be used for in-person local Paint Nights. You will be immediately removed with no refund if this policy is broken.
Selling your Artwork: You do have permission to sell your artwork from these lessons online or locally. These are your paintings and we would love for you to sell them!
Disclaimer
The information contained on https://www.hometownpaints.com website (the “Service”) is for general information purposes only.
Hometown Paints assumes no responsibility for errors or omissions in the contents on the Service.
In no event shall Hometown Paints be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Hometown Paints reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
Hometown Paints does not warrant that the Service is free of viruses or other harmful components.
Affiliate Disclaimer
Hometown Paints and Melanie Perry participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com
Affiliate advertising programs that Hometown Paints uses are:
· Amazon.com- As an Amazon Associate, I earn from qualifying purchases.
· Essential Stencil
External links disclaimer
https://www.hometownpaints.com website may contain links to external websites that are not provided or maintained by or in any way affiliated with Hometown Paints.
Please note that Hometown Paints does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
Hometown paints Refund Policy
Order Cancellation Policy: Orders can not be canceled once they are submitted.
Digital and Physical Products
Physical Product Refund/Exchange Policy: If there is an issue with your physical product order, please reach out to melanie@hometownpaints.com within 7 days of receiving your order.
Please send your order number and description of the issue. We will review the issue and, if we find we’ve made an error, we will issue a refund/exchange to correct the problem.
Digital Product Refund Policy: Digital (includes Video Tutorials) and Downloadable products are non-refundable.
Please email us if you have an issue with your order at melanie@hometownpaints.com
Membership Cancellations
If you’d like to cancel your membership please email: melanie@hometownpaints.com
Please include the word Cancel and the name of membership in the subject line. Example: Cancel Hometown Creatives
PAYPAL CUSTOMERS: CANCEL PAYPAL RECURRING PAYMENT
If you are making membership payments with a PayPal account, log in to your Paypal account and cancel your auto payment. Learn how to cancel PayPal recurring payments HERE.
Cancellation Policy
Please allow 48 hrs, prior to your payment being drafted, to process a cancellation. If sent on the weekend, cancellations will be taken care of the following Monday. Business hours are 9-4pm Monday -Friday.
If you cancel after your payment is drafted, your cancellation will be effective at the end of your current billing cycle.
When canceling Hometown Creatives, you will lose access to the Facebook group and all material related to Hometown Creatives at the end of your current billing cycle.
There are no refunds on membership payments.
Billing cycles run from the date of your last draft. (For example, if your payment came out on December 19, that pays for the membership through January 19.)
**PLEASE NOTE: Canceling via personal messages on Facebook is not accepted. Please do not send FB messages to Melanie if you need help of any kind. These are personal profiles on Facebook not for work-related support. All communication needs to go through our support system via email to melanie@hometownpaints.com . Social media messages get lost in the shuffle and we don’t always see them. Thank you for understanding.
Contact Information
Should you have any questions regarding these policies or wish to obtain a copy of your personal information kept on our files please email Melanie Perry at melanie@hometownpaints.com
For any issues with your membership, purchases, or payments please contact customer support at melanie@hometownpaints.com